roof repair Archives - Leading Roofing Company in Tampa by Southern Pro Restoration

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Full Roof Replacement: May Be The Most Cost Effective

When it comes to your roof, you are faced with two questions: Should I repair my roof? OR Should I…

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Southern Pro Restoration, LLC

4.6

Joseph Ligeri

18:53 24 Jul 21

Poor business practices, a big volume contractor, Put a lien on my house for more than he could possible be owed (not withstanding damage) even after he received an additional check. He included an amount of approx 2600 that he already received. Manager or owner Does not even speak you about a complaint, you have to go through a secretary. When they began the job, they Left non English (one some english) men to do my roof and the foreman left immediately i had no way of contacting him So i became the manager, I argued with the one man about covering my roof with tarps before he left, knowing that heavy rain was expected, he would not do it, but came back in the morning after torrential rain all night and than covered the roof. The next day with rain expected the men came to work I had to stop them. They had one interest to finish the job, not concerned about the quality. The following day before i could blink they took off the tarps and finished roof without letting it air dry. As a result I have pictures of many big wet stains, I also have consulted a mold expert who said i must have Mildew remeiation asap,he was not selling either he is ibn a different locale. Mold is deadly the owner nevr picked up the phone. I was in restoration contractor I realize this company is unscrulous. Last but not least tthey did not even use the magnetic roller to pick the nails but did by hand, i never even knew that this roller existed and was used,

Kay Frye

14:15 02 Jul 21

The staff was professional hardworking. Good quality work and materials. Good communication.

Melissa Gonzalez

17:20 23 Jun 21

We would highly recommend Southern Pro Restoration! They did a good quality job! We did thorough research on product and they used the best supplies as well! They were honest, punctual, and up front about everything. Their entire crew was awesome! They literally worked from sun up to down three days straight! They did a nice cleanup. We didn’t find a single nail afterwards. Highly highly highly recommended!

David Rogers

21:53 15 May 21

I have used Southern Pro about 5 different times to put new roofs on my property. They have the best prices and will work with your insurance as well. Kiara the head assistant is attentive and professional and a pleasure to work with. I had to call Southern Pro back on one of the roofs to address a warrented item and they were there the next day assisting me and taking care of the problem. I would recommend them to anyone. David Rogers Broker/President Envision Realty

Charles Goodwin

19:47 23 Feb 21

Southern Pro Restoration just replaced our roof and the entire job went smoothly. Dumpster arrived Saturday, workers arrived Monday, and the boss came by Tuesday morning to take a look at the finished job. Fast, painless, professional. Highly recommended.

James Q

17:36 02 Jul 20

Just had a roof leak repaired by Southern Pro and I can't say enough about how great the experience was. Everyone was very kind and courteous and the quality of the workmanship is excellent. Pleasure doing business with this company. Would highly recommend to others. Big thanks to Ian, he is the best!

Lisa Parashis

19:48 30 Jun 20

I called several companies to get a quote. Every company E-mailed me a summary except for Southern Pro. Chad called to schedule a time to show me the product and explain the quality and warranty. I got HOA approval and Chad got me on the schedule within the month. His guys did the job in 2 days and cleaned up through the entire process. They were the best price for the quality product. I have recommended him to several neighbors! I always like passing along good experiences because it’s hard to know who can be trusted to provide good service.

Pamela North

12:12 26 May 20

Southern Pro is what I would label as a "Contractor With a Heart". I purchased a renovated home in April 2020 and a new roof was installed by Southern Pro. After the first rains of the season I noticed a leak in my bedroom and contacted SP right away. I received a call from their rep Matt the same day and he was on site the next. Even though it looked as though someone had sprayed a paint like product on this leak which would void the warranty, Southern Pro stepped up and honored their installation and product. I was overwhelmed with gratitude, as I have had so many issues inside the home and a new, leaking roof was not on my list of problems. This truly is a company with a heart and moral compass pointing directly north. Matt is one of the kindest people I have ever met and his compassion for this situation was beyond measure. I highly recommend Southern Pro for your roofing needs. They showed up when they said they would and the new portion of the roof looks amazing. A big thank you to all the kind and professional staff at Southern Pro, from the lovely gal who took my initial phone call, I believe Kiara, to Matt, Miguel and the others who turned this nightmare into memory from the past. Well done and I am sure you all made God smile and I am confident He put you in my path for a reason!

Chris Heath

23:11 11 May 20

Southern Pro replaced our 22-year-old roof in May 2020. Matt Fullerton was our "project manager". He was excellent to work with, explaining what to expect and handling every detail. The crew started just before 7 am and finished around 4 pm. They did a very professional job and really cleaned up after themselves. Matt also handled all the insurance details. Bottom line - everything went as expected and we have a beautiful new roof. We could not be more pleased - happy to recommend Southern Pro Restoration.

Eric Cruz

14:27 08 May 20

Southern Pro was amazing to work with. They were able to fit me into their schedule right away as I was in a pinch and finished the roof replacement job ahead of schedule even. Everything was completed exactly as promised. Derek Bailey was my contact and he was communicative, easy to work with, and a true professional. Highly recommended!

H. C.R

04:47 23 Apr 20

Southern Pro Restoration did our brand new roof last month. From our first contact with the company, selecting the shingle color, and working with Scott who co-ordinated his team with the builders, they installed an amazing roof. The house isn’t even completed and everyone complements us on our roof! It's a perfect, water-tight, smooth roof and their team installed it in just over a day. They cleaned up the site when they completed the job, making sure there were nails or debris left over. Thank you for your timely, professional and seamless installation on our new roof, with the peace of mind with the warranty of the quality product installed. I have no hesitation recommending Southern Pro Restoration for anyone’s roof and I will continue to refer them!

Matthew Walton

04:44 23 Apr 20

We had Southern Pro come out to put a roof on our brand new construction home. Extremely punctual, fast, professional, they cleaned up after themselves and we have yet to find 1 roofing nail on the premises. They were able to put our roof on quickly and we have not had any issues with leaks or quality. Would highly recommend them as their staff and workmanship are outstanding.

Pat Quinn

18:13 22 Apr 20

Our experience with Southern Pro was absolutely by far better than what are expectations were. Mr. Spuler and a very professional and polite young man Nick made replacing a roof so easy with quick efficient workmanship. We are so grateful that Southern Pro took control involving our insurance company which was stressful in its self, and met with them so we didn’t have to go through the hacking that insurance companies can put you through. In fact , he reassured us that they would follow through and they did!! The roofing crew, and materials were very well Planned and organized, living in A gated community it can be very stressful doing any changes to your home upon approval. Our neighbors thanked us after all was said and done how clean the work area was kept and polite the workers were! Simply no other choice to make “ ALL IN ONE”” company!. Thank you Southern Pro. M. Quinn

Darlene Schmidt

17:19 21 Apr 20

Southern Pro is a great company that redid a large low sloped roof for us. They are honest, great to work with and very professional. We highly recommend them if you are looking for a top notch roofing company.

Sean Sell

18:39 28 Feb 20

Southern Pro did a great job on my roof. They were able to get me in very quickly after my financing was finalized. The crew was great and finished the job quickly and left my property extremely clean. They stayed on scheduled even after finding more work to do after the old room was removed.

Mireille Hatchell

20:40 27 Feb 20

I cannot recommend and regret using Southern Pro Restoration, a GAF Master Elite Weather Stopper Roofing Contractor, Tampa, FL. Their roofing crew started work on my roof on October 7, 2019. They removed the old shingles, vents, etc. from my roof and then it began to rain. They did not have tarps, plastic sheets or anything else to cover the roof and protect the interior of my home. I had to furnish buckets, pans, wet/dry shop vac, etc. for them to use to collect water and clean-up. The water damage was so bad, my wife and I had to stay in a motel for 8 days. As of today, February 27, 2020, Southern Pro has not reimbursed me for several items they agreed to pay for. It has been 3 months since I sent them copies of the receipts for those items and made several calls requesting payment. They not only have not reimbursed me, they wanted payment for the “roofing job”. L & M Wesley Chapel, FL

Stephen Whittington

03:47 06 Feb 20

Excellent quality and customer service from this company. We love the look of our new roof, and I watched the install like a hawk (sorry guys!) and could tell they really cared to do it right. The cleaned up very well, covered all of my shrubs and the AC, and they used the magnet to pickup errant nails afterwards. The Master Elite Certification they have with GAF made me comfortable with using them, because I knew those were the shingles I wanted. We upgraded to the water barrier underneath the shingles and it sooooo much quieter now when it rains, and we get a bigger discount on our homeowners insurance for installing this to boot. So we would definitely recommend them to you for your next roof.

Dave Caban

01:07 31 Dec 19

I have no idea of thier roofing quality as we never even got started. This has been this biggest cluster since I started the process 6 weeks ago and signed the contract over 5 weeks ago. From day one, I informed this company that I had just purchased the home and was on the clock with my home owners insurance to get it completed before January 1st so I could maintain my insurance. They assured this should not be a problem since they are only 2-3 weeks out on projects, so I signed the contract on 11/25/19 hoping they would start by week of 12/9 or even 12/16. However, after the contract sign date the communication went completely downhill. I was told after signed contract that it would be turned over to office to start process of pulling permit and placing on schedule, but this was not 100% accurate. What they did not tell me was I needed a form notorized and returned in order to start. This took 2 days to get form to me and by that time I was gone for a 5 day Family Thanksgiving weekend trip. I mentioned to sales rep, No Big deal, just get me scheduled for an install date and I will have the paperwork completed as soon as return 12/2. On 12/3 I spoke to them and advised would be at new home the next 2 days with other service contractors, to stop by anytime to pick up form and deposit. Well 12/3 went by and no one showed up and on 12/4 I was sent a text message “on the way" which turned into another no show. At 9pm that evening of 12/4 I get a text asking if could just leave the check and form behind and they would swing by to pick up. Well that cant happen fellas, first I live an hour away and 2nd I advised had a fumigation crew I hired has starting to cover my home with a tent & poison that morning. So on 12/5 I sent them a scan of the notorized form showing I was not playing around and want to get this moving. Needless to say this was not accpetbale and it took another 4 days to get form into thier hands becuase I physically drove it to thier office. After I got form into thier hands on 12/9 (week i was hoping they start) it took them another week just to schedule me. I spoke to Justin who said could fit me in on Dec 30th. I asked what about New Years Eve and Day, dont want roof uncovered for 2-3 days while crew is off. Justin assured me my project would only take 2 days and be complete by Dec 31st afternoon. Sweet still meet my Insurance deadline. On 12/29 I get a call at 7:30pm on a Sunday Night that the crew is ready and will be there in morning. Well at 7am the 3rd party dumpster company delievered its bin and the county inspector showed up at 7:45am to approve the start of project but guess who was NOT THERE....Yep Southern Roofing crew. I get a call at 8:15am from company indicating they cannot start today because of weather. Ummm NO it did not rain or lightning today and the reason you could not start is because you missed the county inspector. I have pulled out of agreement with Southern Pro not because of roofing work, but becuase of the LACK OF WORK to even start the project. How can someone trust your company to do a good job if you do not show up to the job or meet the county inspector and/or you create excuses why failed to show. Roofing is a major investment, just like the other jobs I hired people to improve at this home, so I'm just going to give someone else my money. Sure am glad I never gave you a cash deposit.....

Zach Squires

19:42 28 Nov 19

Very professional service. They were able to work with my insurance company and get everything situated prior the installation. The work was done very quickly. I am very satisfied with Southern Pro and would recommend them.

Retro_Fan

05:16 20 Nov 19

Came to my house and knocked on my door, even though we have no solicitation signs in the community and on my front door. After shutting the door on him, he left marketing paperwork on my doorknob, spit on my porch (captured by Ring), and walked off. Classy company.

Kathy Dawson

01:15 03 Sep 19

Ian worked us into their busy schedule when we had some serious roof issues. Gabe was great to deal with and Scott and crew managed to re-roof our home in a day, even with having to remove barrel tile and repairing a lot of plywood and trusses underneath. Happy to know we can face whatever rain hurricane Dorian brings our way!

Matt Flo

21:41 16 Aug 19

We had a pretty bad roof leak. Matt Fullerton came out assessed our situation... got us set up and knocked out our new roof with a quickness!!! The roof is replaced... our leaks are gone and bonus... the house looks awesome now! Thanks guys!!!!!

Carla Wilson

16:53 01 Aug 19

It is of my opinion that I could write a book on the bad experience we had with this company from 3 ceiling leaks(one was 3'x2'), neighbors complaining about the male workers harassing the wife and teen daughter in Spanish(little did they know they both speak Spanish very well and understood the sexual comments. Naturally the workers denied it), shingles uneven and sticking up, not showing up when they said they would, leaving the workers here for hours without supervision( one Sat. the "supervisor" said he had to go to Home Depot for supplies 10 min away and was gone 5 hours which was funny because they were here working for Lowe's). The contact person we had to communicate with was very short and rude when we had issues which we had several. Don't know where they get off using the word "pro". They had plenty of time to cover the roof with a tarp before it rained because it started thundering 2 hrs before and you could see the darkness coming way before it rained. The inspector came long after the rain stopped so there would have been time to remove it for him, no excuse! We have photos if anyone is interested and dates and times are all documented. This was an agonizing experience for us but the owner just basically said we made it up and blew it off. If it had been HIS house he might feel differently. We are not mean people, I felt so bad for the sweet female worker working on the hot roof I took her a lawn chair and cups of ice when she took her lunch breaks.

Vazquez Yolanda

21:03 26 Jun 19

My 25 years roof needed to be replaced. Had the pleasure to meet with Melany Burcham, with Southern Pro. Since the beginning she was professional, courteous and extremely diligent with my questions. It was a very tedious and lengthy process for me. Nevertheless, she was there from the beginning until the end. Doing all that was needed and making sure all was handled correctly, at all time. I am more than impressed with her help and support, just genuinely honest and caring. Will highly recommend Southern Pro to anyone that crosses by path. Outstanding customer services…..five starts for sure.

Wellspring Community Church

20:21 10 Jun 19

Highly recommend Southern Pro for your roofing needs. This team went above and beyond to serve us. The quality of the work is incredible. The willingness to fix mistakes was amazing. We will definitely use them when needs arise in the future.

Andrew B

14:31 06 Jun 19

Had the pleasure of working with Matt Fullerton on my roof. Matt handled every detail of the job from start to finish and minimized the amount of time I needed to take off work, always accommodating my schedule when needing to discuss the details. In the end I received a solid, great looking roof, backed by Sothern Pro. If I had to do it again, I would. 5 star operation. Thank you Matt and Southern Pro.

Jennifer Jones

21:13 02 Jun 19

From start to finish, replacing my roof with Southern Pro Restoration was a breeze. Matt was extremely transparent throughout the insurance claim process, and his professional representation put any worries I had at ease. The crew was fast, friendly, and clean! My new roof looks amazing and I still can't believe I only had to pay my deductible:) If you live in the Tampa area, look no further for a honest and professional roofing contractor. Southern Pro is simply the best!

Samantha Smith

20:32 02 Jun 19

I would give 6 stars if I could. Matt especially from Southern Pro made the entire process smooth and effortless. As a first time home buyer, I had a lot of concerns. He made me feel comfortable and took the time to explain everything. I knew I was in good hands and the outcome speaks for itself. I have a new beautiful roof. I’m so happy I was referred to them by a friend. I would use them again in a heart beat. Thanks guys!

Gary Woodard

20:29 29 May 19

Living in Florida for the past 31 years I never thought that I would rate any business let alone an individual 5 stars. Surprisingly I have. From our first meeting with Nick Graham to the final cleanup Nick never let us down. If we had a question, Nick was ready to provide an answer. I do not believe that words can express how pleased we are with the entire roofing process from picking out the right tile to last bit of debris pickup. Needless to say I would recommend him and this company to friends, relatives or just to anyone that needed a quality roof. I must also mention the crew that removed and installed our roof. A job completed in one day. I have monitored roof installations on other homes in our sub division and can say that none were completed in one day. My hat is off to them and those that hire such quality work persons. Thank you to all involved in making this stressful process such a good experience. Wishing all of you the best.

Mark Williams

16:51 29 May 19

Gabe and Southern Pro are amazing. I had a long litigation process with my homeowners insurance and when things were finalized Gabe honored the quoted price. They were able to schedule my roof job quickly and complete it just as quickly. The work performed was done well... and I am extremely picky (engineering degree)! I would highly recommend Gabe and Southern Pro Restoration!!

Aaron Schram

22:39 28 May 19

These guys were amazing. I spent days doing research before I settled on Southern Pro. I don't have enough good things to say about them. Nick was completely transparent from start to finish. He was upfront during the bid about possible additional costs that could be incurred and how they would be handled. The bid was lower than most other companies, and even after needing a lot more decking than I had originally planned, the total was less than several of the bids. They were really fast, explained everything along the way and cleaned up completely when they left. If I ever have to do the roof of another home I'm not even going to request bids, I'm just going to use Southern Pro.

Cindee M

19:32 23 Apr 19

Gabe gave us our quote in a timely fashion and answered all of our questions – we were very confident that we made the right choice by going with Southern Pro Restoration after getting several other bids. Matt was our foreman and he was very thorough in overseeing the project. We are thrilled with our new roof and we love the color that Gabe helps us select. We were very impressed with how smoothly the process went from start to finish and we were especially pleased with the team that installed the roof. They were professional, hard working and friendly. The team was mindful of our landscaping and did a great job of keeping a minimal amount of debris from our yard. Afterwards, both Gabe and Nick came by to magnetize around the house to pick up any nails which really appreciated. This company is professional and pays attention to every detail from the initial bid to the final cleanup and inspection. We would highly recommend Southern Pro Restoration to our neighbors, family and friends!

Mary Moxon

10:42 31 Mar 19

Our experience with Southern Pro Restoration was outstanding. From our first interaction with Derek Bailey to discuss our needs to the completed project, everything was handled in an efficient, professional manner. The work crew worked extremely hard and left the site looking as though they'd never been there. Our new GAF shingles look great. Thanks for the fair price and friendly, quick service.

Norma B

19:42 13 Mar 19

I contacted Southern Pro Restoration when the roof of my home needed to be replaced. Nick Graham was the sales director with whom I dealt from start to finish. I found Nick to be very polite, professional, straightforward and very prompt in following up on any outstanding item. The new roof was installed without any problems and the clean-up done by the roofing team after the job was completed was very thorough. The roof was approved by the city inspector on the first inspection . I appreciate the service that I received from Southern Pro Restoration and sales director Nick Graham, I would definitely recommend them to others who need to have a new roof installed .

Kelly K

14:27 24 Jan 19

Great work done for our roof! We worked with Derek and he was wonderful to us. My mom needed a translator and they went out of their way to bring someone to help explain the contract to my mother and I. The job was completed and they did a fantastic job. Thank you for being so helpful!

Gabe Schmidt

02:56 07 Jan 19

I live in Apollo Beach and had a brand new metal roof put on my new construction home about 2 years ago. I went with the 5v Crimp with exposed screws for an authentic Key West feel. Also available was a standing seam metal roof without exposed screws which is also an excellent choice. Everything was perfect and I am beyond satisfied. 5 stars!

Farah Ferro

21:51 26 Feb 17

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